The Impact of Job Stress on the Counter-productive Work Behavior (CWB) A Case Study from the financial Sector of Pakistan

This research aims to find out the impact of job stress on the counter-productive work behavior (CWB) and to quantify the relationship between Job stress & counter-productive work behavior. Job stress has a vital importance and has become a key challenge for the organizations because of its strapping impact on the performance of an individual as well as of the organization. Employees serve as an assets for an organization but when they are stressed then the results are increased absenteeism, low productivity, low motivation and usually legal financial damages which eventually effect the employee work behavior and leads him/her towards the counterproductive work behavior. This research is a causal study and on the same time cross sectional one. Job stress and counter-productive work behavior has been measured through diverse factors. The results shows that overall sample was facing job stress mainly due to huge deal of attention demanded by their work beyond normal jobs range, remember many things, excessive workload than normal work, forced to work more by their supervisors and employers, poor communication, no appreciation received from management, unfair performance evaluation system, inappropriate working conditions and inappropriate salaries and rewards. The results of this study revealed that the job stress among employees lead them somewhat towards counterproductive work behavior and there was a sufficient positive correlation exist between job stress & employee CWB. These results were also consistent with the previous researches that job stress leads the employees towards CWB. This study reinforces the importance of employees work behavior which was essential for firms to be successful in the current era.